Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during peak weekend hours at our flagship location in El Paso. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while serving our diverse community. This role offers growth opportunities and a chance to make a real impact.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and maintain cash register integrity
- Manage inventory and stock displays during weekend shifts
- Resolve customer inquiries and complaints with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards and visual merchandising guidelines
- Assist with inventory management and stock replenishment
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team setting
- Basic math proficiency and cash handling experience
- Flexible availability for Saturday/Sunday shifts (6AM-2PM or 2PM-10PM)
- Bilingual (English/Spanish) proficiency highly valued
- Reliable transportation to our Transmountain Blvd location