Job Description
Join our vibrant team at Urban Retail Solutions and transform your weekends into rewarding opportunities! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our Atlanta flagship store. Enjoy flexible Saturday/Sunday shifts while building your career in retail with industry-leading training and growth opportunities.
As a cornerstone of our weekend operations, you'll create memorable customer interactions while supporting our dynamic retail environment. We value work-life balance and offer competitive pay, weekend-only scheduling, and a culture that celebrates your unique contributions. Perfect for students, parents, and anyone seeking weekend flexibility without sacrificing professional development.
Responsibilities
- Deliver exceptional in-person customer service with product expertise and personalized recommendations
- Manage weekend inventory operations, including stock replenishment and visual merchandising
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Collaborate with weekend team members to ensure seamless store operations and cleanliness
- Resolve customer inquiries and issues promptly, escalating complex situations appropriately
- Execute weekend promotional campaigns and sales initiatives
- Participate in quarterly weekend team meetings and training sessions
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Minimum 6 months customer service or retail experience preferred
- Availability for consistent weekend shifts (Saturdays & Sundays)
- Strong communication skills with approachable, customer-focused demeanor
- Basic math proficiency and comfort with technology POS systems
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and punctuality for weekend shifts