Job Description
Join our dynamic team at City Hospitality Group and earn competitive pay while serving New York's vibrant community! We're urgently hiring enthusiastic individuals for weekend shifts (Saturdays & Sundays) in our high-energy service center. This is your chance to build a flexible career in one of the world's most exciting cities, with opportunities for advancement and competitive benefits. No experience needed – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer service to diverse clientele via phone, email, and in-person
- Manage reservation systems and process weekend bookings efficiently
- Collaborate with cross-functional teams to ensure seamless operations
- Resolve customer inquiries and escalate complex issues appropriately
- Maintain accurate transaction records and inventory management
- Uphold brand standards through professional presentation and communication
- Support weekend events and promotional activities as required
Qualifications
- High school diploma or equivalent (college degree preferred)
- Availability to work every Saturday & Sunday (8 AM - 8 PM shifts)
- Strong communication and interpersonal skills
- Proficiency with basic computer systems and reservation software
- Ability to thrive in fast-paced, high-volume environments
- Customer service experience or hospitality background preferred
- Flexibility to adapt to changing schedules and priorities
- Valid work authorization in the United States