Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. This role offers flexible scheduling while providing competitive compensation and growth opportunities. Perfect for students, parents, or anyone seeking weekend work-life balance in Chicago's vibrant retail scene.
Responsibilities
- Deliver outstanding in-store customer service with product knowledge and problem-solving skills
- Process transactions accurately using POS systems while maintaining security protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries promptly with a solutions-oriented approach
- Collaborate with weekend team members to ensure seamless store operations
- Maintain store cleanliness and safety standards during all shifts
- Support weekend promotions and special events execution
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Flexible availability for weekend shifts (Friday-Sunday) and holidays
- Strong communication skills with ability to multitask in fast-paced environments
- Basic math proficiency and comfort with technology/POS systems
- Valid work authorization and ability to pass background check
- Positive attitude with commitment to teamwork and customer satisfaction
- High school diploma or equivalent required