Job Description
Join our dynamic team at Nexus Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional customer experiences during our peak weekend hours. This role is perfect for individuals seeking flexible weekend schedules while making a meaningful impact in our San Jose community.
What We Offer:
- Competitive weekend premium pay ($22-$28/hour)
- Comprehensive training and career growth opportunities
- Modern, tech-forward retail environment
- Employee discounts and wellness programs
- Collaborative team culture
Responsibilities
- Provide exceptional in-person and digital customer support on weekends
- Process transactions efficiently using POS systems
- Resolve customer inquiries and escalations with empathy
- Assist with inventory management and merchandising
- Train and support weekend retail associates
- Contribute to weekend sales targets through upselling
- Maintain store appearance and safety standards
Qualifications
- Minimum 2 years customer service or retail experience
- Strong conflict resolution and communication skills
- Weekend availability (Saturday/Sunday 8am-6pm)
- Proficiency with retail technology (POS, inventory systems)
- Ability to work independently in high-traffic environments
- Basic math and cash handling accuracy
- Flexible schedule availability during peak holiday seasons