Job Description
Join our dynamic team at Horizon Hospitality Group as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our busiest weekend shifts. Perfect for students, career-changers, or those seeking flexible schedules – no prior experience required! Enjoy competitive pay, comprehensive training, and a vibrant work environment where your contributions make a real difference. Apply today and start your rewarding hospitality journey!
Responsibilities
- Deliver outstanding customer service to weekend guests across all touchpoints
- Manage check-in/check-out processes efficiently using our digital systems
- Resolve guest inquiries and concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial documentation
- Uphold brand standards through consistent service excellence
- Assist with weekend event setup and guest reception duties
Qualifications
- No prior experience required – full training provided!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with digital tools
- Flexible availability for weekend shifts (Fri-Sun)
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods
- Valid work authorization and reliable transportation