Job Description
Join our dynamic team as a Weekend Customer Service Specialist and transform your weekends into rewarding experiences! Urban Retail Group is seeking energetic professionals to deliver exceptional service during our peak weekend hours at our flagship location in Manhattan. This role offers flexible scheduling, competitive compensation, and the opportunity to work in one of NYC's most vibrant retail environments.
What We Offer:
- Premium weekend shift premium ($18-$24/hr)
- Comprehensive product training
- Employee discounts across all brands
- Clear advancement pathways
- Collaborative team culture
Perfect for students, freelancers, or professionals seeking supplemental income with weekends off during the week!
Responsibilities
- Deliver exceptional in-store customer experiences through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Manage inventory and visual merchandising during weekend operations
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with weekend team to achieve sales targets and operational goals
- Support store opening/closing procedures including security protocols
- Maintain compliance with health and safety regulations
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Availability for weekend shifts (Sat/Sun 10AM-6PM)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to work efficiently in fast-paced environments
- Reliable transportation to Manhattan location
- Must be 18+ years old
- Flexible scheduling availability a plus