Job Description
Join our dynamic team at Luxe Hospitality Group and transform your weekends into rewarding experiences! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional guest experiences at our premium downtown San Antonio location. This role offers perfect work-life balance with flexible Saturday/Sunday shifts while providing competitive pay and opportunities for growth in the hospitality industry.
Responsibilities
- Deliver exceptional customer service to weekend guests with warm professionalism
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards through meticulous facility maintenance
- Support weekend events and guest activities as needed
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility with weekend availability (Saturdays/Sundays)
- Basic computer proficiency with POS systems
- Positive attitude and service-oriented mindset
- Valid Texas driver's license (if driving required)
- Ability to stand/walk for extended periods