Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. This role offers competitive pay, flexible scheduling, and opportunities for growth within our thriving retail environment. Enjoy a supportive team atmosphere while making a positive impact on our customers' shopping experience.
Responsibilities
- Provide exceptional customer service across all touchpoints including in-store assistance and phone support
- Process transactions accurately using POS systems and handle cash operations
- Manage inventory tasks including stock replenishment and visual merchandising
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to maintain store cleanliness and operational standards
- Support weekend sales events and promotional activities
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency for transaction processing
- Flexibility to work weekends and holidays
- Reliable transportation to our Indianapolis location
- Positive attitude and commitment to customer satisfaction