Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and kickstart your career with flexible weekend hours! We're seeking energetic entry-level professionals to deliver exceptional service at our vibrant Charlotte location. This role offers perfect work-life balance with weekend-only shifts, competitive compensation, and growth opportunities within our expanding retail network. No experience? No problem! We provide comprehensive training to help you thrive in a fast-paced environment where your smile makes a difference.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately and maintain organized cash handling procedures
- Support inventory management and store merchandising initiatives
- Collaborate with weekend team members to ensure seamless store operations
- Resolve customer inquiries with professionalism and problem-solving skills
- Adhere to all safety protocols and store operational standards
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Availability for consistent weekend shifts (Sat/Sun 8am-4pm)
- Basic computer proficiency and comfort with POS systems
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and dedication to customer satisfaction
- No prior experience required - training provided