Job Description
Join our dynamic team at Capital Retail Services and transform your weekends into a rewarding income opportunity! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences at our flagship locations in Washington DC. Perfect for students, freelancers, or anyone seeking flexible weekend work with competitive pay and no evenings required. Enjoy a supportive environment where your contributions directly impact our community's satisfaction.
Responsibilities
- Deliver outstanding customer service with a warm and professional demeanor
- Process transactions accurately using POS systems and handle cash payments
- Manage inventory and maintain organized, visually appealing displays
- Resolve customer inquiries and escalations with solution-oriented approaches
- Collaborate with weekend team to ensure seamless store operations
- Adhere to all safety protocols and brand standards
- Support promotional events and seasonal initiatives
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability for weekend shifts (Sat/Sun 10AM-6PM)
- Basic math proficiency and comfort handling cash
- Positive attitude and problem-solving mindset
- High school diploma or equivalent required
- Reliable transportation to DC locations