Job Description
Join our dynamic team at Metro Retail Solutions and transform your weekends into rewarding work experiences! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional service at our Milwaukee flagship store. This flexible part-time role offers competitive pay, weekend-only scheduling, and opportunities for growth in the retail industry. Perfect for students, parents, or professionals seeking supplemental income with predictable hours.
Why Work With Us?
• Premium weekend shift premiums
• Comprehensive product training
• Employee discount program
• Recognition and advancement opportunities
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using our POS system while maintaining cash handling security
- Manage product displays and inventory to ensure store standards are met
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with weekend team to achieve daily sales targets
- Participate in weekend inventory counts and stock replenishment
- Adhere to all safety protocols and loss prevention procedures
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8 AM - 6 PM shifts)
- Proficiency with point-of-sale systems and basic computer applications
- Strong communication and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with a passion for helping customers