Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Sunshine Solutions Group! We're seeking energetic professionals to deliver exceptional experiences to our clients during high-traffic weekends. This flexible role offers competitive pay, comprehensive training, and a supportive environment where your work-life balance is prioritized. Perfect for students, parents, or anyone seeking weekend employment with growth opportunities.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage client inquiries and resolve issues efficiently using CRM systems
- Coordinate weekend operations and ensure seamless team communication
- Process transactions accurately while maintaining financial compliance
- Support promotional events and weekend marketing initiatives
- Maintain organized records of client interactions and feedback
- Collaborate with weekday teams to ensure service continuity
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Weekend availability (Saturday/Sunday shifts, 8:00 AM - 8:00 PM)
- Proficiency with digital tools and customer management software
- Strong problem-solving and conflict resolution abilities
- Excellent communication skills with a positive, approachable demeanor
- Ability to multitask in fast-paced environments
- Previous customer service experience preferred
- Reliable transportation to Jacksonville Riverfront location