Job Description
Join our dynamic team as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts. This immediate-hire opportunity offers flexible scheduling and competitive pay in Oklahoma City's vibrant hospitality sector. Perfect for students, second earners, or those seeking weekend work-life balance. Training provided – no experience necessary!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage weekend check-in/check-out procedures for guests
- Resolve inquiries and issues promptly with a solutions-oriented approach
- Maintain accurate guest records and reservation systems
- Collaborate with cross-functional teams during peak weekend hours
- Uphold brand standards and cleanliness protocols
- Assist with weekend event coordination and special requests
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) and holidays
- Basic computer proficiency with reservation software
- Positive attitude under pressure during high-traffic periods
- Valid Oklahoma driver's license (if transportation required)
- Ability to stand/walk for extended periods