Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! Perfect for students and career starters, this role offers weekend shifts (Saturday/Sunday) with competitive pay and growth opportunities. As the frontline of our flagship Boston store, you'll deliver exceptional service while building valuable retail experience. Enjoy a supportive environment with flexible scheduling and comprehensive training. Apply today to kickstart your career in Boston's vibrant retail scene!
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and stockroom operations efficiently
- Assist with visual merchandising and store displays
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team members to maintain store standards
- Participate in end-of-day reconciliation procedures
Qualifications
- High school diploma or equivalent (students welcome)
- Weekend availability (Saturday/Sunday shifts)
- Basic math and cash handling skills
- Strong communication and interpersonal abilities
- Customer service mindset with problem-solving aptitude
- Ability to stand for extended periods and lift 25 lbs
- Reliable transportation to downtown Boston location
- No prior experience required – training provided