Job Description
Urgent Weekend Opportunities in Columbus, OH! Join FlexiWork Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance with flexible Saturday/Sunday shifts. We're seeking energetic professionals to deliver exceptional service while working just 2 days a week. No Monday-Friday commitment required! This is your chance to earn competitive pay ($18-$24/hr) with zero commute hassles in our modern downtown office. Immediate start available for qualified candidates.
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, returns, and account modifications accurately
- Resolve customer concerns using problem-solving best practices
- Update CRM systems with detailed interaction records
- Collaborate with weekday teams for seamless service continuity
- Maintain product knowledge through continuous training
- Support weekend promotions and special events
Qualifications
- Minimum 1 year customer service experience
- Availability for all weekend shifts (Saturday & Sunday)
- Strong communication and conflict resolution skills
- Proficient with CRM software and Microsoft Office
- High school diploma or equivalent required
- Positive attitude with service-focused mindset
- Ability to work independently during weekend coverage