Job Description
Join our dynamic hospitality team as a Weekend Customer Service Specialist in Milwaukee! We're seeking energetic individuals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment. Perfect for students, parents, or professionals seeking supplemental income with weekends off.
Why Work With Us?
- Weekend-only schedule (Sat/Sun)
- Competitive hourly wages + tips
- Comprehensive training program
- Employee discounts on services
- Growth opportunities within the company
Responsibilities
- Provide exceptional customer service to weekend guests
- Manage reservations and check-in/check-out processes
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with weekend team to ensure smooth operations
- Uphold cleanliness and safety standards
- Assist with event setup and breakdown as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Weekend availability mandatory (Sat/Sun)
- Basic computer proficiency
- Positive attitude and professional appearance
- Must pass background check