Job Description
Transform your weekends into rewarding opportunities with Hospitality Plus Solutions! We're seeking enthusiastic Weekend Customer Service Specialists to join our dynamic team in Charlotte, NC. No experience? No problem! We provide comprehensive training to help you thrive in a fast-paced hospitality environment. Enjoy flexible weekend schedules while building valuable customer service skills in a supportive atmosphere. Perfect for students, career-changers, or anyone seeking weekend work-life balance. Join us to deliver exceptional experiences and grow professionally!
Responsibilities
- Provide exceptional customer service through in-person, phone, and digital channels
- Manage guest inquiries, bookings, and reservation systems
- Process transactions accurately using POS systems
- Maintain organized workspace and inventory management
- Collaborate with cross-functional teams to ensure seamless operations
- Resolve customer concerns with empathy and efficiency
- Adhere to company safety and compliance protocols
Qualifications
- No prior experience required – training provided
- Weekend availability (Saturdays and Sundays)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a dynamic environment
- Positive attitude and customer-first mindset
- Reliable transportation to workplace
- Must be 18+ years old