Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and enjoy work-life balance with Saturday/Sunday shifts! We're urgently hiring passionate individuals to deliver exceptional service to our growing client base in the Detroit metro area. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement. Perfect for students, parents, or anyone seeking weekend work without weekday commitments.
Our team thrives on energy and positivity, and we provide a supportive environment where your contributions make a real difference. If you're a people person with a knack for problem-solving, apply today to start your rewarding weekend career!
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions
- Process transactions, returns, and exchanges efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Maintain organized product displays and store cleanliness
- Collaborate with weekday team members to ensure seamless operations
- Adhere to company policies and safety protocols
- Assist with inventory management and stock replenishment
Qualifications
- High school diploma or equivalent (college students welcome)
- Weekend availability (Saturday & Sunday shifts, 8am-6pm)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and customer-focused mindset
- Previous retail or customer service experience preferred
- Reliable transportation to Detroit location