Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and kickstart your career with weekend flexibility! We're seeking energetic individuals to deliver exceptional experiences during peak weekend hours at our high-traffic Los Angeles locations. This entry-level role offers growth opportunities, competitive pay, and a supportive team environment perfect for students, career changers, or those seeking weekend work-life balance.
Enjoy weekends off during weekdays while gaining valuable retail and customer service skills. Our comprehensive training program ensures you'll feel confident and prepared from day one. With weekend shifts typically running 8 AM - 6 PM, you'll maintain a weekday schedule while building a professional foundation.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and manage inventory counts
- Resolve customer inquiries with professionalism and product knowledge
- Collaborate with weekend teams to maintain store presentation and operations
- Execute promotional campaigns and merchandising directives
- Document customer feedback and operational insights
- Adhere to safety protocols and loss prevention standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Weekend availability required (Saturday/Sunday shifts)
- Basic computer literacy and comfort with technology
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and service-oriented mindset
- No experience necessary - training provided