Job Description
Join Tampa Bay Hospitality Group as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. With competitive pay and a supportive team environment, this role offers flexibility for students, parents, and anyone seeking weekend-only work. Our Tampa waterfront location provides a vibrant backdrop for your career growth.
Responsibilities
- Deliver outstanding customer service across all guest touchpoints
- Manage weekend reservation systems and handle walk-in inquiries
- Process payments and maintain accurate transaction records
- Collaborate with cross-functional teams during high-traffic periods
- Resolve guest concerns promptly and professionally
- Uphold brand standards and cleanliness protocols
- Contribute to weekend inventory and operational readiness
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Weekend availability (Saturday/Sunday) mandatory
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced, high-energy environments
- Basic POS system proficiency
- Valid Florida driver's license (for occasional errands)
- Positive attitude and team-oriented mindset