Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and kickstart your career in a dynamic retail environment! We're seeking enthusiastic entry-level professionals to deliver exceptional customer experiences during weekend shifts. Enjoy flexible scheduling, comprehensive training, and opportunities for growth in one of Portland's most vibrant neighborhoods. Perfect for students, career changers, or anyone seeking weekend work-life balance.
Responsibilities
- Provide outstanding customer service across multiple channels (in-store, phone, chat)
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and store presentation
- Collaborate with weekend team to maintain operational standards
- Support promotional activities and product launches
- Document customer feedback and service trends
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Ability to work weekends (Fri-Sun) with flexible scheduling
- Attention to detail and problem-solving aptitude
- Positive attitude and team-oriented mindset
- Reliable transportation to Portland location