Job Description
Join our dynamic retail team at Urban Retail Group! We're seeking passionate Weekend Customer Service Specialists to deliver exceptional experiences during peak weekend shopping hours. This flexible role offers competitive pay and the opportunity to work in Chicago's vibrant downtown district. Perfect for students, parents, or anyone seeking weekend hours without weekday commitments.
Why Work With Us?
- Competitive weekend shift premiums
- Free downtown parking
- Employee discounts on all products
- Clear advancement path to full-time roles
Responsibilities
- Deliver outstanding customer service with genuine warmth and product expertise
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain visually appealing store displays and cleanliness
- Resolve customer inquiries and escalations efficiently
- Collaborate with weekend team to achieve sales targets
- Support visual merchandising during weekend rushes
Qualifications
- Minimum 6 months retail or customer service experience
- Availability for all weekend shifts (Sat/Sun 10AM-6PM)
- Proficient with point-of-sale technology
- Strong problem-solving and communication skills
- Ability to stand for extended periods and lift 25 lbs
- Basic math and cash handling proficiency
- Positive attitude with service-oriented mindset
- Flexible schedule availability for holiday weekends