Job Description
Join our dynamic team at Urban Retail Solutions where weekend work meets career growth! We're seeking passionate Weekend Customer Service Specialists to deliver exceptional experiences while enjoying competitive pay and flexible schedules. Perfect for students, parents, or professionals seeking weekend-only roles. Enjoy paid training, employee discounts, and a vibrant team environment. Work Saturdays and Sundays with no weekday commitments!
Responsibilities
- Deliver exceptional in-person and digital customer service with product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with weekend team to maintain store presentation and inventory standards
- Execute targeted weekend promotions and upselling strategies
- Document customer feedback and operational insights for team improvement
- Adhere to all safety and security protocols during peak weekend hours
Qualifications
- High school diploma or equivalent; customer service certification a plus
- Proven ability to thrive in fast-paced retail environments
- Strong verbal communication and conflict resolution skills
- Proficiency with POS systems and basic inventory software
- Weekend availability mandatory (Saturday & Sunday shifts)
- Detail-oriented with accurate transaction processing abilities
- Physical ability to stand for extended periods and lift up to 25 lbs