Job Description
Join our award-winning hospitality team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend operations. This immediate-start role offers competitive pay and flexible scheduling perfect for students, parents, or career-changers seeking weekend work-life balance. Enjoy a supportive environment with growth opportunities and recognition for outstanding service.
What We Offer:
- Weekend-only schedule (Sat-Sun 10AM-6PM)
- Starting at $18/hour + performance bonuses
- Free parking and meal discounts
- Professional development programs
Responsibilities
- Deliver exceptional customer service to weekend guests
- Manage check-in/check-out processes efficiently
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Assist with weekend event setup and breakdown
- Uphold brand standards in all guest interactions
Qualifications
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Flexibility to work weekends and holidays
- Basic computer proficiency
- Positive attitude under pressure
- Reliable transportation to downtown location
- Must pass background check