Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance with flexible Saturday/Sunday shifts! We're seeking energetic professionals to deliver exceptional service in our high-traffic downtown Los Angeles boutique. With weekly pay and no evenings required, this role is ideal for students, parents, or anyone seeking weekend flexibility while earning competitive wages. You'll be part of a dynamic team focused on creating memorable shopping experiences while developing valuable retail and communication skills. Training provided for all qualified candidates.
Responsibilities
- Deliver exceptional customer service through product knowledge and personalized assistance
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory and display merchandise according to visual standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with weekend team to maintain store cleanliness and organization
- Participate in weekend inventory counts and stock replenishment
- Support promotional events and seasonal campaigns during peak weekend hours
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Availability for consistent weekend shifts (Saturdays and Sundays)
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling and transactions
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- Flexibility to adapt to changing store conditions and customer needs
- High school diploma or equivalent required