Job Description
Join our dynamic team at Louisville Community Services and make a difference in your community! We're seeking passionate Weekend Customer Service Specialists to provide exceptional support to our diverse clientele. This is a fantastic opportunity for individuals seeking flexible weekend schedules without compromising on professional growth. Enjoy competitive pay, comprehensive training, and a supportive work environment where your contributions are valued. Start immediately and become part of an organization dedicated to excellence and community impact.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage appointment scheduling and coordinate community outreach events
- Maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to resolve service issues
- Process transactions and maintain financial documentation
- Support community engagement initiatives on weekends
- Contribute to continuous improvement of service protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Flexible availability for weekend shifts (Sat/Sun)
- Valid driver's license and reliable transportation
- Basic knowledge of Louisville community resources preferred