Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and enjoy a balanced work-life schedule! We're urgently hiring energetic professionals for Saturday and Sunday shifts in Detroit. As a cornerstone of our team, you'll deliver exceptional service while maintaining weekend flexibility. Our competitive hourly rates ($16-$22) include performance bonuses and comprehensive training. Perfect for students, parents, or anyone seeking weekend-only employment with growth opportunities. Apply now and transform your weekends into rewarding career growth!
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions using POS systems with 99% accuracy
- Resolve customer inquiries and escalations promptly
- Maintain store appearance and inventory standards
- Collaborate with weekend team members to achieve targets
- Execute weekend-specific promotions and events
- Document customer feedback for service improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience
- Weekend availability mandatory (Saturday/Sunday)
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic math and POS proficiency
- Valid driver's license (for potential store transfers)
- Flexibility to work occasional holidays