Job Description
Join our dynamic team at Urban Retail Solutions! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our Baltimore location. This immediate-start opportunity offers flexible weekend schedules with competitive pay and growth potential. Ideal for students, parents, or anyone seeking supplemental income with a professional retail environment.
Why Work With Us?
• Competitive hourly wages + performance bonuses
• Paid training and career development paths
• Modern, inclusive workplace culture
• Convenient downtown location near public transit
Responsibilities
- Provide exceptional customer service in high-traffic weekend retail environment
- Process transactions accurately using POS systems while maintaining cash handling standards
- Manage inventory restocking and visual merchandising during weekend shifts
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with weekend team to maintain store cleanliness and safety standards
- Support promotional events and weekend sales initiatives
Qualifications
- Weekend availability (Saturdays & Sundays) is mandatory
- Previous customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Basic math skills and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork-oriented mindset
- Must pass background check and drug screening