Job Description
Join FlexPay Retail Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance with flexible weekend schedules and weekly pay! We're seeking energetic professionals to deliver exceptional service to our Cleveland community while maintaining a weekday schedule that suits your lifestyle. Our premium retail environment offers competitive compensation, advancement opportunities, and a supportive team culture.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions efficiently using our POS system with 100% accuracy
- Manage inventory and stock replenishment for weekend operations
- Resolve customer inquiries with empathy and product knowledge
- Collaborate with weekend team members to maintain store presentation
- Implement promotional campaigns during peak weekend hours
- Contribute to weekly performance reviews and improvement plans
Qualifications
- Minimum 1 year retail or customer service experience
- Availability for weekend shifts (Friday-Sunday, 8am-8pm)
- Proficiency with point-of-sale systems and basic tech tools
- Strong communication and conflict resolution skills
- Ability to work independently while supporting team goals
- Valid Ohio driver's license and reliable transportation
- Flexibility to cover occasional weekday evening shifts