Job Description
Join FlexiWork Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional customer experiences during weekend shifts. This role offers flexible scheduling, competitive pay, and opportunities for growth in a supportive environment.
As a key member of our Wichita team, you'll handle inquiries, resolve issues, and ensure customer satisfaction while representing our brand with professionalism. Perfect for students, parents, or anyone seeking weekend work with weekday availability. Training provided – no experience necessary!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and accuracy
- Process transactions, returns, and exchanges using POS systems
- Resolve customer complaints and escalate complex issues appropriately
- Maintain organized product displays and store cleanliness
- Collaborate with team members to ensure smooth weekend operations
- Document customer interactions and feedback in CRM systems
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to work weekends with flexible weekday availability
- Basic computer proficiency and comfort with technology
- Positive attitude and problem-solving mindset
- Reliable transportation to Wichita location
- No experience required – full training provided