Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Premier Retail Solutions! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling and competitive pay while working in Milwaukee's vibrant downtown district. Enjoy a supportive environment with growth opportunities and team incentives. Perfect for students, parents, or anyone seeking weekend flexibility without compromising on career development.
Our ideal candidate thrives in fast-paced settings and values customer satisfaction above all. You'll be the face of our brand, resolving inquiries with professionalism and positivity while contributing to weekend sales targets. Training and comprehensive benefits (including 401k matching) are provided for all part-time team members.
Responsibilities
- Deliver exceptional in-person customer service during weekend retail hours (Saturday/Sunday)
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store merchandising tasks
- Collaborate with weekend team to achieve sales targets and operational goals
- Maintain store appearance according to brand standards
- Participate in weekend staff meetings and training sessions
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Flexibility to work weekends (primarily Saturday/Sunday)
- Basic math and POS system proficiency
- High school diploma or equivalent
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Milwaukee location