Job Description
Join our dynamic retail team as a Weekend Customer Service Specialist! At City Retail Group, we value work-life balance and offer exclusive weekend shifts that let you enjoy your weekdays while building a rewarding career. Our Los Angeles location is seeking passionate individuals who thrive in fast-paced environments and prioritize exceptional customer experiences. Enjoy competitive pay, comprehensive training, and a vibrant team culture that celebrates weekend warriors like you. Apply today and transform your weekends into a fulfilling professional journey!
Responsibilities
- Deliver outstanding customer service through in-person assistance, phone support, and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Resolve customer inquiries with empathy and efficiency while maintaining brand standards
- Collaborate with weekend team members to maintain store presentation and inventory levels
- Execute promotional campaigns and upsell products to enhance customer engagement
- Adhere to all safety protocols and store operational procedures
- Contribute to a positive team environment through proactive communication
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Strong communication skills and ability to multitask in high-energy settings
- Proficiency with POS systems and basic retail software
- Flexible availability for weekend shifts (Saturday/Sunday) and holidays
- Problem-solving mindset with attention to detail
- Valid work authorization and ability to pass background check
- Positive attitude and commitment to teamwork values