Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional shopping experiences during peak weekend hours. This flexible role offers competitive pay, comprehensive training, and growth opportunities within our award-winning retail chain. Perfect for students, parents, or career changers seeking weekend flexibility without sacrificing professional development.
Responsibilities
- Provide personalized customer assistance with product inquiries and purchases
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory restocking and visual merchandising standards
- Resolve customer concerns promptly with empathetic problem-solving
- Collaborate with weekend team to maintain store appearance and operational efficiency
- Participate in weekend inventory audits and loss prevention protocols
- Support promotional events and seasonal campaigns during weekend shifts
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Availability to work Saturdays and Sundays (8 AM - 8 PM)
- Basic math proficiency for transaction processing
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Proficiency with POS systems and retail technology
- Positive attitude and strong teamwork orientation
- High school diploma or equivalent required