Job Description
Join our award-winning team as a Weekend Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment while building your career in hospitality.
Why You'll Love Working With Us:
- Consistent weekend shifts (Saturdays & Sundays, 6 AM - 2 PM)
- Comprehensive training and career advancement opportunities
- Employee discounts on premium services
- Supportive team culture focused on work-life balance
Responsibilities
- Deliver outstanding customer service to weekend guests
- Manage front desk operations and check-in/check-out processes
- Handle guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Implement safety protocols during high-traffic periods
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic proficiency in reservation systems and POS software
- Flexibility to adapt to changing guest needs
- Valid Kansas driver's license (if required for errands)
- Availability to work every weekend