Job Description
Join our dynamic team at Metro Retail Solutions! We're urgently hiring Weekend Customer Service Specialists for our high-energy retail locations across New York. This is your chance to earn competitive pay while working flexible Saturday-Sunday shifts. Enjoy a supportive environment, comprehensive training, and opportunities for advancement. Perfect for students, parents, or anyone seeking weekend work-life balance. Apply today and start your rewarding career path!
Responsibilities
- Deliver exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store cleanliness and safety standards
- Participate in weekend sales events and promotional activities
- Document daily operations and report issues to management
Qualifications
- High school diploma or equivalent (college students encouraged)
- Weekend availability (Saturday & Sunday shifts required)
- Strong communication and interpersonal skills
- Basic proficiency with point-of-sale systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- Previous retail or customer service experience preferred
- Must pass background check and drug screening