Job Description
Join our vibrant team as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences during Saturday and Sunday shifts at our flagship downtown location. Perfect for students, artists, or anyone seeking weekend flexibility with competitive pay. Enjoy a supportive environment where your personality shines while helping our community discover unique local products. No nights or Mondays required!
Responsibilities
- Provide expert product knowledge and personalized recommendations to weekend shoppers
- Process transactions efficiently using our modern POS system while maintaining accuracy
- Manage inventory and merchandising displays to showcase local artisans' work
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with cross-functional teams to maintain store standards
- Contribute to weekend sales targets through upselling and loyalty program enrollment
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Availability to work every Saturday and Sunday (8:00 AM - 6:00 PM)
- Strong interpersonal skills with ability to multitask in fast-paced environments
- Basic math proficiency for cash handling and inventory tasks
- Passion for San Francisco's local business community
- Ability to stand for extended periods and lift up to 30 pounds