Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Metro Retail Solutions! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. Enjoy competitive pay, flexible scheduling, and a supportive work environment while serving Sacramento's vibrant community. This role offers growth opportunities and weekend-only scheduling, perfect for students, parents, or those seeking work-life balance.
Responsibilities
- Provide exceptional in-person and phone customer support during weekend shifts
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and store presentation standards
- Collaborate with weekend team members to ensure seamless operations
- Adhere to all safety and compliance regulations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently and in team settings
- Basic computer proficiency and POS system knowledge
- Flexibility to work weekends (Saturday/Sunday) 8am-6pm
- Valid driver's license for occasional errands