Job Description
Join our dynamic team at Metro Retail Solutions and kickstart your weekend with purpose! We're urgently seeking energetic Customer Service Specialists for Saturday and Sunday shifts in Detroit. Enjoy competitive pay, flexible scheduling, and a vibrant work environment where your contributions directly impact customer satisfaction. Perfect for students, parents, or anyone seeking weekend opportunities without weekday commitments.
Why Work With Us?
• Competitive hourly wages with performance bonuses
• Comprehensive training and career growth paths
• Positive team culture with monthly appreciation events
• Convenient downtown location near public transit
Responsibilities
- Deliver exceptional customer service across all touchpoints (in-store, phone, digital)
- Process transactions accurately and maintain cash register accountability
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and visual merchandising
- Collaborate with weekend team to achieve daily sales targets
- Adhere to all safety protocols and company standards
- Contribute to a positive, inclusive work environment
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency for transaction processing
- Reliable weekend availability (both Saturday and Sunday)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening