Job Description
Looking to boost your weekend income? Join our dynamic team as a Weekend Customer Service Specialist at FlexShift Solutions! Perfect for students, freelancers, or anyone seeking flexible part-time work in the heart of Washington DC. Enjoy competitive pay, supportive management, and a vibrant work environment. No experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve inquiries efficiently
- Update customer records in our CRM system
- Collaborate with team members to maintain service standards
- Adhere to company policies and compliance guidelines
- Complete daily performance metrics and reports
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work weekends (Sat/Sun) and holidays
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown DC location