Job Description
Join our dynamic team at Metro Retail Solutions and enjoy fulfilling weekend shifts in the heart of Dallas! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences while maintaining work-life balance. Perfect for students, parents, or professionals seeking supplemental income with predictable weekend schedules. Our inclusive culture offers growth opportunities and comprehensive benefits for part-time employees.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Manage inventory counts and stock replenishment during weekend shifts
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Uphold visual merchandising standards and store presentation
- Participate in weekend staff training and development sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 1 year customer service or retail experience preferred
- Availability for all weekend shifts (Saturday & Sunday) with flexible weekday hours
- Proficiency with point-of-sale systems and basic inventory software
- Strong communication skills and conflict resolution abilities
- Ability to stand for extended periods and lift up to 30 lbs
- Valid Texas driver's license and reliable transportation