Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our busiest weekend shifts. This is a fantastic opportunity to work in a vibrant Philadelphia retail environment while gaining valuable customer service skills. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy flexible weekend schedules with competitive pay and a supportive team culture. Apply today and start your journey with us immediately!
Responsibilities
- Deliver outstanding customer service through in-person assistance and phone support
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory restocking and store organization during weekend operations
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to ensure seamless weekend operations
- Uphold brand standards and visual merchandising guidelines
- Assist with weekend inventory counts and loss prevention measures
Qualifications
- Must be available to work Saturdays and Sundays (8:00 AM - 6:00 PM)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to our Philadelphia location
- Positive attitude with a customer-first mindset
- Ability to multitask in a fast-paced environment
- No experience necessary – training provided