Job Description
Join Austin's premier hospitality team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy flexible scheduling with immediate start dates and competitive pay in the heart of Austin's vibrant downtown scene. Perfect for students, gig workers, or anyone seeking weekend-only employment with growth opportunities.
Responsibilities
- Deliver exceptional customer service to weekend guests
- Manage reservation systems and check-in/out processes
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues
- Process payments and manage cash handling procedures
- Maintain cleanliness and organization of public areas
- Assist with weekend event setup and breakdown
Qualifications
- Weekend availability (Sat/Sun 8am-6pm)
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic computer proficiency with reservation systems
- Positive attitude and team-oriented mindset
- Must be 18+ with valid ID
- Reliable transportation to downtown Austin