Job Description
Join our dynamic team and transform your weekends into a rewarding income stream! Capital City Retail Solutions is seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our premium retail locations in Washington DC. This flexible role offers competitive compensation, weekend-only scheduling, and the opportunity to build valuable customer service skills while earning extra cash on your terms.
Perfect for students, gig economy professionals, or anyone seeking supplemental income, this position combines a vibrant work environment with generous hourly rates. No late nights or weekday commitments – just consistent weekend shifts that fit your lifestyle.
Responsibilities
- Deliver exceptional customer service through in-person interactions at high-end retail locations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist customers with product inquiries, selections, and post-purchase support
- Maintain visual merchandising standards and store presentation
- Collaborate with weekend teams to ensure seamless store operations
- Participate in weekend inventory and stock replenishment activities
- Resolve customer concerns promptly and escalate complex issues appropriately
Qualifications
- Must be available to work Saturdays and Sundays (8-12 hour shifts)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic math proficiency for cash handling and transactions
- Professional appearance and positive attitude
- Reliable transportation to DC metro locations
- No prior experience required – full training provided