Job Description
Join Fresno Community Connect as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional service to our vibrant community during weekends. This flexible role offers competitive pay, career growth opportunities, and the chance to make a meaningful impact while accommodating your schedule. Our modern downtown office provides a supportive environment where your contributions are valued.
Why Choose Us?
- Competitive hourly wage + weekend differential pay
- Health benefits for part-time employees (20+ hrs/week)
- Tuition reimbursement program
- Professional development workshops
- Employee discount program
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system
- Resolve customer inquiries and escalate complex issues
- Assist with weekend community events and outreach programs
- Maintain organized customer records and documentation
- Collaborate with cross-functional teams to improve service quality
- Support inventory management during weekend operations
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work independently with minimal supervision
- Flexible schedule availability (Saturdays & Sundays)
- Basic math skills for transaction processing
- Valid California driver's license (for occasional errands)