Job Description
Join our dynamic team at Urban Retail Solutions! We're seeking enthusiastic Weekend Customer Service Specialists for immediate hire in San Antonio. Enjoy the perfect work-life balance with flexible Saturday and Sunday shifts while delivering exceptional service to our diverse clientele. This role offers competitive pay, rapid onboarding, and opportunities for growth within our expanding retail network.
As a cornerstone of our weekend operations, you'll be the face of our brand, creating memorable experiences that drive customer loyalty and repeat business. We provide comprehensive training and a supportive environment where your contributions are valued.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and merchandise presentation standards
- Resolve customer inquiries and escalate complex issues efficiently
- Collaborate with weekend team to achieve sales targets
- Maintain store cleanliness and safety standards
- Support loss prevention procedures and inventory audits
Qualifications
- Previous retail or customer service experience preferred
- Availability to work exclusively on Saturdays and Sundays
- Strong communication and problem-solving abilities
- Basic proficiency with POS systems and digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Positive attitude and adaptability in fast-paced environments
- Valid Texas ID and reliable transportation