Job Description
Are you looking for a weekend job with immediate hire opportunities in Virginia? Apex Customer Solutions is currently recruiting for dedicated Weekend Customer Service Specialists to join our high-performing team in Virginia Beach.
We offer a competitive hourly rate and a supportive environment for those seeking weekend work. Whether you are a student looking to balance your schedule or a professional seeking additional income, this is your chance to join a top-rated employer.
Responsibilities
- Provide exceptional customer support via phone, email, and chat during Friday, Saturday, and Sunday shifts.
- Resolve customer inquiries and complaints efficiently while maintaining a professional demeanor.
- Process orders, returns, and exchanges accurately to ensure customer satisfaction.
- Update customer records in the CRM system with up-to-date information.
- Collaborate with the weekday team to ensure seamless operations during shift handovers.
- Adhere to all company policies, quality standards, and compliance regulations.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service, retail, or call centers is preferred but not mandatory.
- Must be available to work full weekend shifts (Friday through Sunday).
- Strong computer literacy and typing skills.
- Excellent verbal communication and active listening skills.
- Ability to work independently and manage time effectively in a fast-paced environment.