Job Description
Join Urban Retail Solutions and become the heart of our weekend operations! We're seeking vibrant Weekend Customer Service Specialists to deliver exceptional experiences while enjoying flexible weekend schedules. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive pay in Jacksonville's dynamic retail landscape. As a key ambassador, you'll transform casual visitors into loyal fans through your passion and expertise.
Responsibilities
- Delight customers through in-person assistance and digital support
- Process transactions accurately and efficiently using POS systems
- Resolve inquiries with empathy and solution-focused approaches
- Maintain visually appealing store environments during weekend rushes
- Collaborate with cross-functional teams for seamless operations
- Execute promotional events and weekend-specific campaigns
- Inventory management and stock replenishment during weekend shifts
Qualifications
- High school diploma or equivalent (students welcome)
- Weekend availability (Saturday/Sunday required)
- Basic POS system proficiency or willingness to learn
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced weekend environments
- Customer service experience preferred but not mandatory
- Valid Florida ID and reliable transportation
- Positive attitude with service-first mindset