Job Description
Join our dynamic team at Coastal Connect Solutions and transform your weekends into rewarding opportunities! We're seeking energetic Customer Service Specialists to deliver exceptional experiences during peak weekend hours. This role offers immediate start and competitive compensation while supporting Jacksonville's vibrant community.
Why Join Us? Flexible Saturday/Sunday schedule, paid training, growth opportunities, and a supportive team environment. Perfect for students, gig economy workers, or those seeking weekend-focused income.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions using POS systems while maintaining accuracy and security protocols
- Resolve customer issues promptly, escalating complex cases to management as needed
- Collaborate with weekend team to ensure seamless store operations and inventory management
- Uphold brand standards through consistent product knowledge and service excellence
- Contribute to weekend sales targets through upselling and personalized recommendations
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Strong communication skills with ability to multitask in fast-paced environments
- Proficiency with POS systems and basic Microsoft Office applications
- Availability for every Saturday and Sunday shift (8 AM - 8 PM)
- Valid Florida driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 pounds
- Background check and drug screening required