Job Description
Join our vibrant team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences to our San Jose customers during weekend shifts. Enjoy competitive pay, flexible scheduling, and a dynamic work environment. Perfect for students, parents, or anyone seeking weekend work-life balance.
As a key member of our customer experience team, you'll be the face of our brand during high-traffic weekends. We provide comprehensive training and growth opportunities for dedicated team members. Apply today and start your rewarding weekend career!
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately while maintaining cash handling standards
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with inventory management and visual merchandising
- Collaborate with weekend team to ensure seamless store operations
- Uphold brand standards and safety protocols
- Contribute to weekend sales goals through suggestive selling
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Flexibility with weekend availability (Sat/Sun)
- Basic math and POS system proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to San Jose location